Deciding to accept help at home is never easy. For many people, it can feel like admitting defeat, giving up independence, or losing control. Others may already have a care provider in place, but something doesn’t feel quite right — maybe carers are unreliable, communication is poor, or the service just doesn’t meet your needs.
At Apollo Care, we understand how personal and emotional these decisions can be. That’s why we’ve made arranging high-quality, compassionate home care as simple and stress-free as possible.
Whether you’re making the decision for yourself or a loved one, we never rush or pressure you. Some of our clients come to us after a hospital stay or health scare, others have just realised that daily tasks are becoming more difficult. Many reach out because they’re not happy with their current provider. Whatever your reason, our friendly team is here to listen and guide you through the process.
It starts with a phone call, email, or message. Our office team will have an informal chat with you to understand your needs. There’s no obligation — just a conversation. If you decide to go ahead, we’ll arrange a free home visit at a time that suits you.
During our visit, we get to know you — not just your care needs, but your preferences, routines, and what matters most to you. We believe care should fit around your life, not the other way round. We’ll explain your options clearly, and you’ll have the chance to ask as many questions as you like.
Every care plan we create is personalised. Whether you need help once a week or several times a day, our team will work with you to build a plan that works. You’ll know exactly what to expect — and who to expect. We aim for consistency so that you see the same friendly faces as often as possible.
We can often start care quickly — sometimes the next day — depending on your needs. We take care of the paperwork and keep you informed every step of the way. You’ll also get access to our digital care system so you (or your loved ones) can see updates in real-time.
If you already have a care provider and you’re not happy, we can support you to make the change. We’ll work with you to ensure a smooth, respectful transition so that there’s no gap in your care.
Starting care at home can feel like a big step, but with the right support, it can be life-changing. At Apollo Care, we’re proud to offer care that not only meets your needs but genuinely improves quality of life.
If you’re considering care for yourself or a loved one, we’re here to help. No pressure, no hard sell — just honest advice and compassionate care.
Get in touch today and take the first step towards peace of mind.
