Who is this for?

• Anyone starting care at home who wants time to try a routine without cost pressure.
• People coming home from hospital who need immediate support and a safe, tailored plan.
• Families and informal carers who want expert guidance to keep a loved one safe and independent.

We highlight hospital discharges because this is when timely, flexible support makes a big difference, but the offer applies to all new private clients.

The process: from your first call to the end of Week One

1) Call & triage (Day 0): Phone us on 01253 966440. We’ll take a brief history, understand immediate needs, and arrange a fast assessment. We’ll also explain eligibility (private self-funding) and share our welcome pack.

2) Assessment & introductions (Day 0–1): At home (or bedside for hospital discharges), we’ll assess risks, preferences, routines, and goals. We’ll introduce key carers so you know who’s coming — we do not send strangers.

3) Safe start at home (Day 1): Care begins. Typical support includes washing and dressing, medication prompts, meals, hydration, mobility and transfers, continence care, and wellbeing checks.

4) Planning week (Days 2–6): We’ll adjust visit times and lengths, refine tasks, and advise on equipment or simple home changes. Because the first week is free, we can tinker without fear of cost and focus on what works.

5) Review & plan (Day 7): Together we agree the ongoing support plan and transparent pricing. If you choose Apollo Care, care continues seamlessly. If you prefer an alternative, we’ll support you to transition safely — either way, the aim is achieved: you’re home, safe, and have a suitable plan.

What you’ll get from us

• Care to allow you to get home and settle safely from Day 1.
• Consultation on what care you need to be safe and independent, with family involvement.
• A free first week that lets us fine-tune your schedule without cost pressure.
• A clear plan and pricing by the end of the week, no surprises.
• Introduced, consistent carers, our promise is that you meet the carer before they provide care.
• Regular family updates and a responsive local office team.
• Home safety guidance (equipment suggestions, falls prevention, routines that reduce risk).

Our guarantees and community extras

• Money-back introduction guarantee: if you ever receive care from a new carer you haven’t met, we refund that visit. This guarantee applies if you take up paid care with us after the free week.
• Weekly community events: all clients are welcome. These sessions help people stay socially connected and confident.
• CQC recognition: our team was rated Outstanding for Caring by the CQC on our first inspection, a rare achievement for a new service, and we’re aiming even higher at our next review.

More reasons families choose Apollo Care Blackpool

• No obligation, no pressure, the free week exists so we can earn your trust.
• Tailored planning, not one-size-fits-all. We observe, listen, and co-create your plan.
• Shadowing and introductions so care feels familiar from the start.
• Preferred visit times & consistency, we work to your routine and maintain a stable rota.
• Low staff turnover & high retention, continuity you can count on.
• Local presence across Blackpool, Fylde & Wyre, responsive office team and fast support.
• Clear communication, proactive updates and easy contact when you need us.

Ready to talk?

If you or a loved one is starting care, or due home from hospital, and would benefit from a free, no‑obligation week of support and planning, we’re here to help.

To book a free consultation:

Tel:  01253 966440

Email: blackpool@apollocare.co.uk